Privacy Policy

We will only ever use your personal details to fulfil an order for a dining experience and undertake not to pass on any information to a third party not involved in the fulfilment of a dining experience.

Our website and service strictly adhere to the principles of the Data Protection Act 1998 (hereafter known as DPA 1998).  These state that data must be:

• fairly and lawfully processed;
• processed for limited purposes;
• adequate, relevant and not excessive;
• accurate and up to date;
• not kept for longer than is necessary;
• processed in line with your rights;
• secure;
• and not transferred to countries without adequate protection.

Control of Personal Information

Any personal information supplied by the user is controlled by Dinner’s On Me Ltd, 13 Sentinel Square, Hendon, London, NW4 2EL.

What Information Do We Collect and How is it Used?

When you order a dining experience as a gift, we need to know your name, billing address and contact details such as an email address in order to process the order and provide you with a receipt or contact you in case of any problems.  In addition to this, we require the name and address of the recipient if the gift pack is to be delivered directly to them.

When you choose to register your details with DinnersOnMe.co.uk you can decide whether you wish to receive any email updates from us about updates to our service and latest developments.

Processing Payments

Dinner’s On Me Ltd has chosen to work in partnership with PayPal to process all transactions as they are one of the very best and most secure services in the world. When you place an order, PayPal will follow a safe and secure protocol to process the payment and the revenue will be passed on to Dinner’s On Me Ltd.

Dinner’s On Me Ltd does not have access to your card details at any time for online payments. Dinner’s On Me Ltd will not record or store your financial details in any way.

Disclosure of Information

As required by DPA 1998, Dinner’s On Me Ltd follows strict security procedures for the storage and disclosure of information to prevent unauthorised access.

Dinner’s On Me Ltd will not sell, trade in or otherwise disclose any of your personal details to others.  We work with selected and vetted companies and individuals to provide the end to end service e.g. The Royal Mail for delivery, PayPal for processing transactions and the selected restaurant for providing the dining experience.  These partners will only ever be provided with the minimal information required to complete their function within the overall service e.g. we will only pass over the name of the recipient to the restaurant.

These companies and individuals may not use any information for any other purposes and are required to process the data in accordance with DPA 1998.

We may share aggregate statistics of our users with reputable third parties but these statistics will never include personal information.

Customer Feedback Policy

Dinner’s On Me Ltd welcomes constructive feedback and positive reviews to keep our restaurant partners informed and maintain the very best standards of service delivery. 

All customers who submit a review or comments via our customer service channel confirm by doing so that the review or comments are based on their own opinions and experiences and that all information contained is factual.

Any material considered offensive or inappropriate will not be published. We may publish any comments online or in printed media.  By submitting a review or comments, a customer grants us permission to do so and to edit for clarity only.  We will only ever publish the Christian name of a contributor in connection with a named restaurant.

Your Consent

By using this website you are consenting to the collection and use of data as outlined within this policy.  If the policy is changed, we will post the changes clearly on this page to keep you fully informed of our use of data.

Feedback

If you wish to give us feedback on this policy or for any related questions on privacy, please contact us at customercare@dinnersonme.co.uk